Built-In End-to-End Logs
Let your non-technical team resolve notification problems quickly.
Logs with Previews
notificationapi.queryLogs({userFilter: ['user@user.com'],statusFilter: ['FAILED']});
Logs API
Reports
FAQs
What notification events does Pingram track?
Pingram records end-to-end events for every notification including the initial API request, delivery confirmation, bounces, complaints, opens, clicks, and more. All events are available in both the dashboard UI and through the Logs API.
Can non-technical team members use Pingram logs?
Yes. The Pingram dashboard provides a user-friendly interface for searching and viewing notification logs, including message previews and delivery timelines. Customer support teams can quickly debug notification issues without developer assistance.
Can I access notification logs programmatically?
Yes. Pingram provides a Logs API that lets you query notification events by user, status, notification type, and more. You can also set up webhooks to receive real-time delivery and engagement events, and integrate log data into your CRM or customer data platform.
Does Pingram provide notification delivery reports?
Yes. Pingram provides delivery, failure, open, and click reports broken down by notification type and channel. Reports help you monitor deliverability trends and identify issues across email, SMS, in-app, and other channels.