Announcing: Multi-Number SMS Support

Pingram now supports sending SMS from multiple phone numbers, giving you full control over which number each notification is sent from.

The Problem

Previously, Pingram accounts were limited to a single dedicated phone number. All SMS notifications were sent from that one number, which made it difficult to:

• Separate communications for different brands
• Use regional numbers to improve delivery and trust
• Dedicate specific numbers for support vs. marketing

Our Solution

You can now configure multiple phone numbers in your account and choose which one to send from on a per-message basis:

pingram.send({
  type: 'order_confirmation',
  to: {
    id: 'user_123',
    number: '+14155551234'
  },
  sms: {
    message: 'Your order #12345 has been confirmed!',
    from: '+18005551234' // Choose which number to send from
  }
});

The from field accepts any phone number configured in your account. If you don’t specify a from number, Pingram will automatically select one for you.

Getting Started

To add more phone numbers to your account, use the dashboard or get in touch with our team.

Check out our SMS documentation for more details on sender configuration and other SMS features.