✋ Notification Throttling

Section titled “✋ Notification Throttling”

Throttiling allows you to prevent software bugs or UX flaws from flooding your end-users with too many notifications.

How does it work?

Section titled “How does it work?”

You can pick how many of the same notification you want to allow to be sent to a user within a given time window.

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Pingram dashboard showing throttling detection and rate limiting controls>

For example, if you configure throttling to allow 5 delivery_tracking notifications within one hour, it means that:

  • You can still send 10 delivery_tracking notifications to 10 different users within one hour
  • The same user can only receive 5 within one hour
  • The 6th delivery_tracking notification to the same user within one hour will be ignored
  • Ignored requests are properly logged in our logs and insights features

How to use the throttling feature?

Section titled “How to use the throttling feature?”

Throttling can be configured on a per-notification basis in the notification configuration page.

It is disabled by default.